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  • Posted: Dec 8, 2023
    Deadline: Not specified
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    We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
    Read more about this company

     

    Customer Success Specialist

    • We are seeking an experienced Customer Success Specialist with experience working in BPO or related industry.
    • You will be working with the team to support existing as well as prospective clients.

    Responsibilities include;

    • Work closely with our Sales teams to shape the solution for prospective clients.
    • Support existing clients and maintain high levels of client satisfaction.
    • Manage talent performance and communication with the client.
    • Ensures the team is aware of changes to client products & services.
    • Develop existing clients engagement.

    Requirements

    • Background in Accounting, Finance or IT
    • Prior sales experience is a plus or comfortable making sales pitches to clients.

    Method of Application

    Interested and qualified? Go to SnappyCX on snappycx.zohorecruit.com to apply

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