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Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser.
We are seeking a Customer Success Account Manager who develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.
He/She guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation
Responsibilities
Customer Relationship Management
Technical Relevance
Customer Success Leadership
Required/Minimum Qualifications
OR equivalent experience.
Additional or Preferred Qualifications
OR equivalent experience.
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