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  • Posted: May 10, 2024
    Deadline: Not specified
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    Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure.
    Read more about this company

     

    Customer Service Representative

    Job Description

    • Attend to customers online via various platforms.
    • Answer phone calls.
    • Maintaining a positive, empathetic and professional attitude towards customers at all times.
    • Acknowledging and resolving customers' complaints.
    • Processing orders, forms and requests.
    • Keeping records of customers interactions, transactions, comments and complaints.
    • Ensuring customer satisfaction.
    • Handling order fulfillment by ensuring orders are delivered on time.
    • Handling third party logistics.

    Working Hours

    • Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch
    • Sundays: 12:00pm to 06:00pm. (Yaba Branch)
    • 6 Off days in a month including 2 Sundays.

    Method of Application

    Interested and qualified candidates should send their CV to: shopatmonmartt@gmail.com and copy: jamesotokpa93@gmail.com using the Job Title as the subject of the mail.

    Note: Candidates who reside in close proximity to Akoka- Yaba will be preferred.

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