Credit Controller at CFAO

Role Description

• Checking customer's credit situation
• Recommending credit for clients
• Setting up the terms and conditions of the receivable balances
• Dealing with internal and external queries about payments, ensuring customers pay on time and negotiating re-payment plans
• Assist in the setting up of the credit control system
• Ensure that debts are paid in a timely manner
• Meet cash & debtor targets set by the Firm
• Chase overdue invoices by telephone, email & letter within agreed timescales
• Maintain accurate records of all chasing activity
• Regularly contacting customers to ensure all relevant debts are managed as necessary
• Identify changes in payment patterns and propose action to avert indebtedness
• Ensure that all transactions are compliant with Company's policies and relevant National regulations
• Handle disputed bills and negotiate to bring payment within the agreed terms
• Plan and coordinate monthly debt review meetings
• Follow up with legal on debt cases
• Provide accurate advice on billing queries
• Respond promptly and completely to both client and internal enquiries
• Propose write off of irrecoverable receivables
• Providing ad-hoc reporting as and when requested by management
• Undertake account reconciliations of complex accounts escalated by AR/as required
• Ensure monthly processing deadlines are met as required
• Send out monthly client statements/letters as may be agreed from time to time
• Develop the credit management capability within the practice
• Other duties as delegated from time to time by the CFO or Business Controller or any other person designated in their absence

Qualifications

• A degree in Accounting, Finance, or related field is required
• At least 5 years experience working in a finance-related role
• Credit Control, Credit Management, and Debt Collection skills
• Excellent knowledge of Debtors and Finance
• Ability to negotiate effectively and build relationships with customers
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills