Content Creation & Fellows Support Volunteers at United Nations Volunteers (UNV)

Task Description

• Tracking and monitoring queries, concerns, complaints from Jubilee Fellows (on the social media and email channels);
• In consultation with the NJFP team, responding to emerging concerns and complaints
• Preparing reports of queries and complaints handled
• Creating content for bulk communication based on clusters of complaints and concerns
• Creating content for regular updating of the NJFP website Online volunteer will not be allowed to contact any third parties.

Required experience
Qualified volunteers could posses one or any of the following expertise:

• Web design, development and management
• Social media management
• Content creation
• Communication and Stakeholder engagement
• Research and documentation skills
• Data analysis and visualization

Languages:

• English, Level: Fluent, Required