Commercial Associate at Enaro Energy

Location: Ikeja, Lagos

Responsibilities

• Working closely with site teams to identify opportunities to increase electrical power sales at each location.
• Managing and optimizing payment channels and channel partners.
• Overseeing end-to-end delivery of new customer connections.
• Supervising the customer care and complaint management process delivered by internal teams and external partners in order to deliver a world-class customer experience.
• Overseeing the surveillance and intervention programs that are targeted at reducing losses and electricity theft.
• Running data analytics to better understand customer behaviour and generate insights that can be used to create value.
• Executing demand stimulation initiatives to encourage productive use of electricity.
• Overseeing community and consumer engagement activities while developing new sites.
• Leading community outreach efforts as well as sponsorships.
• Managing brand-related activities and leading participation at industry events.

Qualifications and Requirements

• MBA Preferred.
• 5+ years experience in marketing or sales in the utility or telecommunications sectors where you would have delivered top quartile revenue growth for one or more products.
• Understanding of regulated energy markets, utility pricing and consumer value propositions for the residential and small commercial segments of the electricity market.
• Understanding of the off-grid and mini-grid electricity markets.
• Undergraduate degree in Business Administration, Economics, Engineering or relevant numerically intensive discipline.
• Certification In project management will be an added advantage
• Advanced proficiency in modern productivity tools including Microsoft Office.

Salary

• N280,000 - N300,000 monthly.