Chief Business Officer at Hazon Holdings

Role Overview

• Chief Commercial Officer is an executive position responsible for the growth and development of Telecoms key business segments including Corporate, SME and Government.
• The Chief Commercial Officer will develop and implement sales and marketing strategy, execute annual operating plan, provide revenue forecasts, coordinate development of new ICT products, pricing models, manage overall customer engagement and satisfaction and drive revenue growth to achieve corporate targets.
• The Chief Commercial Officer will work closely with GCEO and other executives and heads of departments to ensure Telecom’s strategic goals, customer satisfaction and performance objectives are met.

Key Responsibilities

• Develop and execute a comprehensive commercial strategy to drive growth and revenue.
• Lead sales, marketing, and customer service teams to meet or exceed revenue and profit targets.
• Identify and pursue new business opportunities and partnerships to drive growth.
• Develop and maintain relationships with key customers and partners.
• Collaborate with senior leaders across the organization to ensure alignment and integration of commercial strategies with overall business objectives.
• Collaborate with the GCEO in developing, communicating, executing and sustaining corporate strategic initiatives.
• As member of the Executive Management Team, contribute to the elaboration and fulfillment of the mid and long-term organization strategy.
• Translate key strategic priorities into a sales strategy, including territory design, distribution strategy, customer segmentation, and annual resource planning.
• Communicate the company’s commercial strategy internally so that all employees understand the strategic plan and how it carries out the company’s overall goals.
• Review, consolidate and align sales targets, plans, reporting and execution.
• Take responsibility for setting incentives across sales channels and ensuring performance against core KPIs and targets.
• Further professionalize sales processes and CRM management. Create a best-in-class sales infrastructure, refining the analytical tools, resources, and processes available to the sales team and management: acquisition pipeline, account planning, deal qualification, deal progression, compelling proposals etc.
• Develop an active sales funnel and identify business opportunities. Collaborate with internal teams to deliver targeted campaigns and unlock efficiencies in the sales process.
• Lead the sales team in finding new ways to optimize processes and increase revenue, profitability, and customer experience.

Qualification & Experience

• Bachelor's Degree in Business Administration, Marketing, or related field; advanced degree preferred.
• 10+ years of experience in the telecommunications industry, with a strong focus on commercial strategy and business development.
• Proven success in leading and growing sales, marketing, and customer service teams.
• Strong understanding of the telecommunications market, trends, and competition.
• Excellent strategic and analytical skills, with the ability to think creatively and develop innovative solutions.
• Outstanding leadership, interpersonal, and communication skills.
• Possess extensive knowledge of sales principles and practices and have an ability to coach others on them.
• Be capable of understanding strategic challenges in this segment of business (identification and authentication) and have a holistic view on sales, (digital) marketing, customer success and customer experience.

Application Closing Date
12th September, 2023.