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  • Posted: Nov 8, 2023
    Deadline: Not specified
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    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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    Billing Support Engineer

    Job Description

    • Provide end-to-end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
    • Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS, and reporting
    • Provide support to the Customer Operations team, Internal Users, and Revenue Assurance
    • Analysis of Events/Renewals/Services/Systems in error, provide workaround solutions
    • Overall knowledge of the application, systems & solutions for their application suite
    • Technical specialist for resolving all complex and critical application issues/challenges
    • Accountable for meeting & improving SLA & KPIs for their application suite)
    • Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, automation, Small development, and backend fixes.

    Requirements

    • Interested candidates should possess a BSc / HND / MSc in relevant fields
    • Technical Expertise and hands-on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
    • Minimum 4-6 Years of experience in Telecom Billing Key Skills: Unix/Shell Scripting/SQL/My SQL/ORACLE
    • Working experience in Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH

    Method of Application

    Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the job title and location as the subject of the mail

    Note: Only shortlisted candidates will be contacted

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