Application Support Engineer at Earnipay

Job Role

• Perform analyses on software application functionality and suggesting improvements.
• Ensure effective front end and back end functionality of applications.              
• Consult with the software development team, internal users, and clients to improve application performance.                 
• Manage code migration across environments to ensure continued and synchronized functionality.            
• Establish the root causes of application errors, and escalating serious concerns to the Engineering Lead.     
• Keep record of configuration changes and scheduling application updates.                    
• Document processes and monitoring application performance metrics.                
• Provide front end support to clients and colleagues in other departments
• Provide software application support under the supervision of the Engineering Lead.

Qualifications

• Strong knowledge of front end and back end programming languages and frameworks/libraries, such as Javascript, Typescript, React,Express, NestJs
• Strong knowledge of Databases (SQL, Postgres and MongoDb).
• 2+ years experience as a full stack javascript engineer or/and Support engineer
• Strong knowledge of cloud computing services, preferably AWS