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We are revolutionizing the tech industry by empowering women through a one-stop platform. We offer cost-effective and accessible lifelong learning opportunities, economic empowerment through outsourcing (tech talent) and a supportive community (mentorship). Our goal is to increase the efficiency and success of women in tech globally.
About Role
As a Product Support Analyst, you will provide technical support and troubleshooting services involving the company’s products in the market. Generally, you will provide second-level support to external clients or internal teams who are product users. The role holder takes ownership of support tickets, remaining accountable for assisting the client through resolving the issue and serving as an internal subject matter expert on particular products.
What You’ll do
Requirements
REMUNERATION AND BENEFITS: Competitive
Interested and qualified candidates should forward their CV to: david.alabi@elenasy.com using the position as subject of email.
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