Account Manager at Weatherford

Job Requirements

• Weatherford have a great opportunity for an experienced Account Manager to join the team in Port Harcourt, Nigeria. 
• Our Account Manager drives and supports revenue and profit growth by establishing and maintaining relationships and connectivity with clients at senior levels within their organization.
• You will also continue the development and execution of strategic account plans which are aligned with global, regional and local sales and marketing strategies.

Responsibilities & Duties: 

SAFETY, SECURITY & COMPLIANCE

• Maintains safety and service quality as immediate priorities when working across all areas of the business.
• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company policies and procedures, relevant laws, regulations, standards and industry practices.
• Upholds exemplary business principles in accordance with the FCPA and Weatherford overseas trade compliance policies, setting standards of behavior and performance.

OPERATIONAL CAPABILTY

• Ownership of the Account Management life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
• Responsible for the Account Plan in SFDC, communicating the plan to all stakeholders, planning resources & activities to achieve the Plan’s annual performance.
• Adopt and drive consistent and effective use of Technology (SFDC, XAIT-Porter).
• Oversee the tender development and response process, ensure all resources are available for highest quality tender submissions via the tender management process.
• Accountable for addressing budget considerations for proposals as well as addressing technical specifications with the client in conjunction with technical sales.
• In conjunction with Tech Sales and Sales VP/Director responsible for negotiations, inc; contract extensions ensuring SFDC is kept up to date as well as liaise with legal as necessary for drafting.
• Assemble and disseminate market intelligence including gathering client feedback.
• Develop and execute strategic plans to strengthen WFT Identity by understanding customer/industry key objectives and challenges -emphasizing and aligning our Core Capabilities.
• Oversee all areas of business risk and ensure strategies exist to mitigate these as much as possible.
• Once notified by client of results of the tender process the role is accountable for arranging a debrief in the event of a loss or advising key stakeholders in the event of a win including updating SFDC.
• Accountable for arranging & facilitating a contract handover meeting with key stakeholders and generating a contract summary sheet.
• Accountable for reviewing contract performance and that all relevant matters are brought before management.

CLIENT COMMUNICATION

• Learn and understand customer’s needs and tailors service offering to meet or exceed their requirements.
• Accountable for developing the Client Engagement Plan to enhance the profitability of the company through expanding Weatherford provision of products and services to new and existing customers.
• Delivers presentations to clients and participates in relevant industry forums/ marketing events.
• Lead and manage client commercial arrangements to ensure best value and long term viability.
• Manages clients expectations as well as problem job communication and agreement.
• Accountable for communicating with the client whether the Company intends to participate in tender process.
• Facilitates close of contract with key stakeholders and client.

FINANCIAL PERFORMANCE

• Generates revenue targets through the account plans and has quarterly reviews with Sales VP/Director.
• Accountable for finalizing the Upsell Plan as per the bid strategy.
• Accountable for action to identify and address revenue gaps for the year to ensure target achievement.
• Evaluates sales opportunities via the Technical Sales personnel.
• Ensure all Commercial processes are applied through TPMS to maximize efficiency of pricing and tendering.

PEOPLE MANAGEMENT & DEVELOPMENT

• Awareness of Company’s policies on performance management.
• Undertakes necessary Sales and Product Line training to enhance their process excellence and ability to improve sales growth via x-PL opportunities.

Experience

• 10+ years industry experience including a minimum of 6 years in industry sales.
• Ability to demonstrate that you are commercially astute and have a good understanding of tenders, contracts, negotiations, high margin / profitability achievement as well as the requirements for high quality customer service.
• Excellent customer relationship skills.
• Sufficient business acumen to enable opportunity evaluation and effective prioritiziation.
• Must be a team player with good communication skills, both verbal and written.
• Ability to manage simultaneous projects under tight schedules, relaxed under pressure.
• Familiarity with the latest developments in sales management techniques.