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Citi has been doing business in Nigeria since 1984. The bank formerly operated under the name Nigeria International Bank Limited, but was renamed to Citibank Nigeria Limited (Citi Nigeria) in 2008 to fully align with Citi's global brand and identity. The bank has a strategic business focus in Nigeria specializing mainly in Corporate Banking and servicing ...
Primary Purpose:
The Teller is a frontline staff and is one of the customer’s first points of contact with the bank and therefore it is essential that, in spite of work pressure, they must wear a cheerful look and countenance.
His/her primary focus is to deliver prompt and efficient services across the counters and at the same time, ensuring compliance with operating and regulatory guidelines. This will include prompt update of registers for transactions requiring reporting to regulatory bodies.
Principal Accountabilities:
The basic objective of the Branch Operations/Cash & Tellers unit is delivery of products and services to customers in a timely and efficient manner. Located in the banking hall, the unit is the major point of contact with customers and the general public, hence it is a major driver in determining the level of customer satisfaction through the quality of service provided.
Positive customer experience translates directly to business growth through deepening of customer wallet and creates opportunity for new relationships.
This underscores the primal position of the unit within the overall context of the bank as a service provider.
The following are the specific tasks and responsibilities of the Counter Service Teller:
Qualifications
PERSON SPECIFICATION:
Knowledge:
Skills:
Core Competencies:
Interested and suitably qualified candidates should click here to apply online.
Note: Choose NIGERIA from the LOCATION list and then click SEARCH.
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