Business Process Analyst at Health Plus Limited

The Business Process Analyst facilitates process mapping exercises across the HealthPlus Group to document existing business processes; identifies gaps or inefficiencies causing a value loss to the company; formulates and defines value based process improvements through research, understanding of business processes and industry practices in alignment with corporate goals; and crafts, conducts and participates in effective communication forums with business groups across the organisation.

Key Elements of the Role:

•Report to the  COO
      o    Facilitate process mapping sessions with all departments of the HealthPlus Group and others to gain a comprehensive understanding of company processes
      o    Track and document existing business processes, capturing inputs and outputs as appropriate
      o    Evaluate processes for gaps, inefficiencies, high costs and ineffective areas
      o    Evaluate opportunities based on efficiency gain, cost savings and necessity to meet corporate goals
      o    Define process improvements that reduce inefficiencies or increase output quality
      o    Provide impact and cost benefit analysis for process improvements, system modifications and or data modifications
      o    Communicate impacts to affected groups in appropriate and timely manner
      o    Provide support for corporate business process initiatives to utilise standardised process maps and terminology across the organisation
      o    Document process improvements in the form of business requirements, communicating with appropriate divisions as necessary to implement changes

Desired Skills & Experience:

      o    Bachelor’s degree in Science, Business or other related field
      o    Minimum of 5 to 7 years related experience in a structured organisation
      o    Strong familiarity with MS Visio, MS Office, SharePoint and other process related systems
      o    Experience with the use of a Business Process Management suite is an advantage
      o    Extensive experience with business analysis, business processes and requirements gathering  
      o    Robust knowledge in mapping business processes and process re-design
      o    Advanced facilitation skills    
      o    Advanced communication verbal and written skills
      o    Demonstrated ability to work in interdisciplinary groups or independently with minimal supervision
      o    Demonstrated ability to work in fast paced, fluid environment
      o    Demonstrated ability to influence outcomes in a tactful and appropriate professional manner