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Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, software and infrastructure within Information and Communications Technology (ICT) for telecom operators and other industries, including telecommunications and IP networking equipment, mobile and fixed ...
The MSCOO runs the company or services division which has end to end responsibility to supply all managed services to the customer. This includes services provided by third party suppliers and by Ericsson local, regional or global delivery centres. The MSCOO ensures the fulfilment of all contractual obligations by Ericsson, the customer and third Parties in order to secure quality of service and profitability according to approved business case and contract criteria.
The MSCOO is responsible to transform the received organisation in line with Ericsson Blueprint guidelines. The Transformation is essential to reduce costs and make the MS profitable in line with the approved business case.
The Transformation involves:
• Creating internal efficiencies in operations through the deployment of Ericsson best practice tools and processes;
• Realising synergies by moving certain functions being to other local MU Delivery Organisations or to Regional or Global Delivery Operations;
• Reducing third party spend through the renegotiation of supply contracts using Ericsson’s Global scale advantages.
On completion of the transformation process, the MSCOO will have a much smaller line organisation but will retain the end to end responsibility for the full scope of the Managed Services provided; and will still manage the complete interface to the customer. However many of the services provided will now be effectively sourced from other Ericsson delivery centres or from third parties.
Responsibilities:
Required Education and Experience:
• Academic degree in some aspect of Telecommunications and/or Business Management
• Minimum 15 - 20 years experience in a combination of Technical & Operational Management, Financial & Business Management, Customer Relationship and Business Development Experience, and Leadership and Change Management Experience.
• Demonstrated ability to deliver P&L results successfully in a major services division or company, and ability to drive business development
• Leadership experience with large line organizations and leadership of change management programs
Primary country and city: Nigeria (NG) || Lagos || Lagos || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log
If you feel that you are the one for this position you should know that we value high personal energy, analytical skills, self-motivation with integrity and willingness to be a part of the team that is developing this exciting global business opportunity at Ericsson
Interested and suitably qualified candidates should click here to apply online.
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