After Sales Marketer at CIG Motor Ltd

Job Description

• Responsible for supervising all post-marketing, budgeting, customer follow-up, and general business plans to make sure customer are satisfied and that sales improves.
• Establish and retain contact with clients so that they can easily obtain customer feedback concerning the quality service rendered.
• Assisting clients in resolving issues concerning products they purchased or services rendered to them.
• Responsible for coming up with the necessary strategies for the department in ensuring clients are satisfied and departmental goals are realized.
• Responsible for directing and coordinating the customer service operation of a team to ensure clients are attended to appropriately according to established customer service standards.