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  • Posted: May 10, 2024
    Deadline: May 31, 2024
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    Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily assessable with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 28-room Hotel offers tastefully furnished deluxe execut...
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    Experienced Customer Service Personnel

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments.

    Qualifications

    • Interested candidates should possess relevant qualifications with 2-10 years experience.

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    Maintenance Officer

    Job Description

    • Can install, repair and service AC
    • Experienced in plumbing.
    • Carry out maintenance activities in the hotel.
    • Perform preventative and predictive maintenance procedures.
    • Record and document maintenance daily and routinely.
    • Prepare report and other information summarizing work activities and report results to direct supervisor.
    • Periodic tools, equipment and asset verification.

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    Security Officer

    Job Description

    • Inspect and patrol premises regularly.
    • Monitor property entrance.
    • Authorize entrance of people and vehicles.
    • Report any suspicious behaviors and happenings.
    • Secure all exits, doors, and windows.
    • Respond to alarms and react in a timely manner.
    • Provide assistance to people in need.
    • Help guests to park cars properly.

    Requirements

    • Candidates should possess an SSCE qualification with 2+ years relevant work experience.

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    Experienced Cook

    Job Description

    • Setting up, cleaning, and organizing work stations.
    • Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
    • Preparing oven, utensils, and grill for shift.
    • Taking orders from wait staff or computerized system.
    • Cooking order according to food health and safety standards.
    • Recommending ideas for specials or seasonal dishes.
    • Handling multiple food orders at one time.
    • Monitoring multiple food orders as new orders arrive.
    • Dressing order for presentation.
    • Ensuring each guest order has the correct food and sides.
    • Delivering food order to wait staff in a timely manner.
    • Storing all food properly.
    • Sanitizing and cleaning work stations and utensils.
    • Reordering stock and food supplies.
    • Monitoring other cooks and team members.
    • Assisting other chefs / cooks in preparing food or helping other team members when needed.

    Requirements

    • Candidates should possess an SSCE qualification with 2+ years relevant work experience.

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    Experienced Laundry Attendant

    Responsibilities

    • Protect equipment and make sure there are no inadequacies.
    • Notify superiors on any damages, deficits, and disturbances.
    • Deal with reasonable complaints/requests with professionalism and patience.
    • Check stocking levels of all consumables and replace as required.

    Method of Application

    Interested and qualified candidates should send their CV to: hr@hotelcapitol.com.ng using the Job Title as the subject of the email.

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