Salary:
60,000 naira (biweekly - 30,000 naira x 2 )
Customer Service Representative Position Job Duties
Making outbound calls to potential customers.
Composing and Replying Em
A mobile phone company is urgently in need of Experienced Customer Service Personnel. Good communication Skill Handling customer complaints Good computer skills Good knowledge of Microsoft excel
Qu
Job Description:
As a Hybrid Customer Care Representative, you will play a vital role in ensuring the satisfaction of our customers both online and in-store. Your responsibilities will include:
Job responsibility
As Customer engagement officer, You are to assist the business to grow by engaging, convincing and converting customers and prospects within the malls /plaza to patronize yo
Responsibilities-
Ensure proper review of Account opening forms in line with regulatory and statutory requirements.
Open accounts for all channels partners, Enterprise partners and clients dai
Responsibilities-
Customer Interaction: Respond to customer inquiries and complaints via phone, email, and other communication channels.
Issue Investigation: Identify, analyze, and resolve cus
Job Description:
As a Customer Care Executive, your main job is to help customers with their questions, concerns, and complaints. Your goal is to make sure customers are happy and their issues are
Role Description
This is a full-time role as a Recovery Officer. This role is located in Lagos, Nigeria, but offers flexibility for some hybrid work.
The Recovery Officer will work closely wit
BILINGUAL (FRENCH & ENGLISH) CUSTOMER SUPPORT ASSOCIATE JOB DUTIES AND RESPONSIBILITIES
Listening to customers’ concerns and handling complaints
Giving detailed explanations of servi
Job Description:
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. This position documents incoming
Job Description
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accoun
Requirements
The required qualification for this is B.Sc not more than Second Classs Lower, for HND not less than Upper Credit
Candidate must have completed their Nysc
Qualifications
A University degree or related
3+ years minimum experience as an Operation Manager or Customer Service Manager in the Energy Sector
Must be vast in managing the Call Centre re
Key Responsibilities:
Answering telephone calls, responding to queries, and replying emails
Filing important company documents systematically
Managing office supplies and ordering new suppli
Job Description
We are seeking a Health Information Management Officer who will also serve as a Customer Service Personnel to join our dynamic team.
The ideal candidate will be responsible for
Job brief
The customer service officer(Receptionist), reporting to the hospital Administrator/manager will be responsible for answering incoming calls, directing calls to appropriate staff, mail di
Responsibilities
Check and validate all passenger payments for tickets/luggage and issue boarding passes.
Ensure proper documentation and prompt treatment/handling of all customer tickets inqu
Job Description
Communicating with customers through various channels like phone, email, and chat.
Understanding customer issues and providing appropriate solutions.
Ensuring customer satisf
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.