Nursing Officers at Ronsberger Nigeria

Responsibilities

• The Call Centre main duties shall be on Site (24/7), i.e. within the Office (Day/Night).
• Attending to request for authorization of Code from Healthcare providers,
• Interpret such and treat in line with NHIS operational guideline.
• Keep records of all incoming and outgoing calls.
• Vetting of medical bills from Hospitals, interpret such and treat in line with NHIS operational guideline.
• Keep records of all settled and outstanding medical bills.
• Carrying out quality assurance functions including hospital visitation.HweHwe
• Liaising with other departments on Enrollees’ complaints and enquiries.
• Ability to work shift pattern, Night duties inclusive.

Requirements

• A Bachelor degree in Nursing, OR
• Registered Nurse and Midwifery Certificate.
• Experience in HMO Call Centres activities would be an advantage.
• At least 2 years of Practical experience.

Skills:

• Excellent verbal and written communication skills.
• Organizational and management skills.
• Interpersonal skills, research skills and time management skills.
• He/she should also be highly detail oriented, caring, and work well on a team and under pressure.
• Good Computer skills