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Capsgain Solutions is a full range eCommerce company. We research, design, develop and market products that makes life easier and better using the latest eCommerce systems and tools
We are looking for an experienced and enthusiastic Telesales Agent to join our ecommerce team. The successful candidate will be responsible for calling customers who have placed orders on our website and using their sales skills to convert them into actual paying customers. Our office is located around Ojodu Berger Lagos
Responsibilities:
Place outbound calls to customers who have placed orders on our website,
Establish rapport with clients by using effective communication skills.
Provide excellent customer service, answering questions and addressing any concerns
Use persuasive sales techniques to convert customers into paying customers
Accurately update customer and information in our CRM system
Meet or exceed individual and team sales targets
Requirements:
Proven experience as a Telesales Agent, customer support or in a similar sales role
Excellent communication skills, both written and verbal
Strong listening and interpersonal skills
Ability to work under pressure and meet targets
Strong attention to detail and accuracy
Experience using a CRM system is a plus
We offer a competitive salary and benefits package, along with a supportive and dynamic work environment. If you are motivated by sales and have a passion for helping customers, we encourage you to apply.
You have to willing to resume daily in our office at Isheri Olowora, between Omole phase 2 and Magodo phase 1 Ojodu Berger, Lagos State,
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