Job Overview
We are creating a 24/7, proactive and more personalised customer support structure for our rapidly-increasing customer base. We are seeking an individual with excellent communicatio
Department: Engineering
Level: Entry Level
Job Overview
You will be responsible for providing an inspiring and delightful experience for our customers. This role is based in Lagos and w
The Role
The Client Support (Administrator) is a new role to Steer73. We’re looking for someone who wants to be a part of a busy team that is dedicated to client satisfaction.
The Operat
Industry: Financial Services
Responsibilities
Educating customers on our client’s platforms, product, and service offerings
Interact with customers to offer recurring and new pr
What You’ll Do
Respond to customer queries escalated on all support channels.
Identify customer needs and help customers use specific features.
Analyze and report product malfunctions
About the Role
As an Associate CSM, Onboarding Specialist, you’ll manage our smaller tier (Tier 3) client accounts within your territory.
You will act as a product and onboarding expert
Description
This is a virtual career fair for like minds. It gives you the opportunity to engage in real-time, and get to know who we are, what we do and how you can make a positive impact. It i
Responsibilities
Responsible for the maintenance and resolution of customer systems.
Timely response and resolution to corrective maintenance activities
Educating customers on energy efficie
Location: Remote from Lagos
Experience: 2+ years
Salary: N100,000
Key Responsibilities
Handle and resolve customer requests and complaints.
Onboard practitioners onto the platform aft
Job Description
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are look
Job Description
A leading US based online retailer of spare parts is looking for a Customer Support Specialist to assist our customers in pre-sale and post sale periods while using our products
Description
We're looking for a Customer Success Specialist to build and own the customer experience lifecycle for Earnipay. Ensuring customers feel heard and unique when they utilise Earnip
Roles & Responsibilities
Present SkillHat programs to qualified candidates via zoom call
Provide applicants with required information through course registration & onboarding process
About Role
As a User Operations Specialist at Paystack, you'll be a member of the Growth team, which means that you'll be part of a team that strives to empower thousands of business own
Description
We're looking for a Customer Success Specialist to build and own the customer experience lifecycle for Earnipay.
Ensuring customers feel heard and unique when they utilise Earn
Requirements
B.Sc (Any discipline).
Ability to speak fluent English.
Must be computer literate.
Must have a quiet workspace.
Must have a 4g router for fast internet connection.
Must ha
About the Role
Paystack processes payments for thousands of businesses across Africa that receive hundreds of thousands of payments daily. However, these payments are not always without issue, a
About the Role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little diffe
