Manager - E2W Network Planning.Bayobab at MTN Nigeria

JOB DESCRIPTION
Mission/ Core purpose of the Job

• The Manager – East to West (E2W) Terrestrial Fibre Planner is expected to …. implement & manage the technology roadmap for Opco FibreCo by aligning and managing efficient and effective network roll out, operate a cost effective and future proof network & infrastructure, delivering excellent quality of service, coverage, and capacity. 
• This role is to provide sound technical leadership in all aspects of business. The role is expected to be the technology go-to expert and play an integral role in setting up the fibre-based infrastructure to deliver products through service orchestration. The Senior Manager – Technology will also oversee overall Optical Network & Infrastructure development utilization plans and manage all information technology resources for the Opco FibreCo.

 
RESPONSIBILITIES

• Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
• The Manager - E2W Terrestrial Fibre Planner will be accountable to achieve the following objectives:
• Strategy Development and Implementation
• Cascade the Group strategy to create functional strategy aligned with the overarching business goals, under oversight of the MD and Bayobab Group CTIO.
• Ensure effective implementation of the functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps.
• Oversee regular review of the functional strategy and roadmap, under oversight of the MD, to ensure its alignment with the changing dynamics of the internal and external ecosystem.
• Staff Leadership and Management
• Source, induct and manage talent in accordance with legislative guidelines.
• Continually develop a culture of strong collaboration and effective team working.
• Ensure open communication channels with staff and implement change management interventions where necessary.
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team.
• Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.
• Develop and implement a training plan in order to build and develop skills within the team.
• Performance manages resources in accordance with HR policy and legislation where necessary.
• Actively participate in leadership team and develop skills of own team.
• Promote a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance.

Governance 

• Strategic Meetings
• Participate and provide input in strategic meetings.
• Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties.
• Provide inputs to and ensure adequate risk mitigation and controls in the function.
• Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs.
• Drive preparation of proposals/ business case on change initiatives SLA, policies and procedures.

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to MD / Bayobab Technology teams.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.

Function Tactical

• Review and finalise objectives, targets and budgets for the function, under oversight of MD.
• Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the MD as and when required.
• Sign-off / make decisions regarding tactical changes and where required seek sign-off from Management.

Performance

• Monitor Technology & Network functional performance and alignment with overall OpCo strategy.
• SLA approval and exception performance review.

Budgets

• Manage function’s budgets in line with business objectives, under oversight of MD.
• Ensure that the cost of operations is managed, in line with a least cost operating strategy stemming from the business drivers, under oversight of the MD.
• Operational Delivery

Functional Leadership: 

• As the functional leader of the Technology & Network vertical, the role is accountable to:
• Monitor and align the direction, strategy and results of the Technology & Network vertical, collectively and as individual work areas in the OpCo, ensuring that the Group guidelines are duly complied with.
• Lead and deploy an integrated solution development and problem-solving philosophy across the function.
• Serve on the executive committee to align technology goals to other departmental and organizational objectives.

Delivery Leadership: 

• As the delivery leader of the Technology & Network vertical, the role is accountable for the following work area outcomes:
• Manage the Technology Infrastructure, planning and design including optical core distribution plans, for National and International optical Leased Lines, National optical Transit, Backhaul, National Metro Leased Lines, FTTX.
• Manage Fibre assets & capex.
• Oversee team, resources and service providers to ensure provision and quality of service and connectivity and to support implementation of changes to support service delivery.
• Accountable for the architectural and design to the develop of the Fibre Network, Backhauling , Metro FTTX, and supporting Infrastructure environment.
• Manage technical implementation of agreed initiatives working with all required parties to ensure successful delivery. 
• Assist Group Technology team in deploying optical Infrastructure and assets within the OpCo and monitor to ensure that Infrastructure & assets usage, performance & maintenance is as per standards.
• Oversee Technology & Network work packages including Fibre network design, underground conduit design, and Fibre splicing design.
• Oversee Fibre infrastructure Network Deployment plans in line with Bayobab Technology team guidelines.
• Accountable for network resilience and redundancy plans for the network.
• Oversee & Manage equipment providers, subcontractors (civil engineering), technical teams 
• Oversee & manage Network Planning & Capacity, and Infrastructure roll out. 
• Ensure customer complaints & escalations are resolved within the agreed SLA timelines with the Manager Services provider.
• Understand the technology trends in telecom infrastructure and need to validate and apply relevant technology changes to evolve the company infrastructure to meet changing business and customer requirements.
• Build quality assurance and data protection processes and policies by ensuring accurate SOPs and maintenance of critical documentation.
• Develop, track, and maintain network availability and quality metrics for all routes. 
• Knowledgeable in the Disaster Recovery processes of the systems & infrastructure 
• Oversee & ensure appropriate maintenance processes are in place to protect the performance of the service in the longer term.

QUALIFICATIONS

• Job Requirements (Education, Experience and Competencies)

Education:

• Minimum B.Tech/B.Eng. /B.Sc. or similar. 
• Master’s degree in technology/engineering is advantageous

Experience:

• Minimum 5 to 8 years relevant experience in a similar position with at least 3 years in a managerial role
• 10 to 12 years of Professional/Technical Experience in wholesale/infrastructure/B2B Telecommunications sector/industry with good knowledge in planning & designing, implementing, and operating Fibre (Access/Metro/NLD) Networks.
• Experience working in a service-based business delivering both passive and active end products will be advantageous. 
• Experience in optical support systems and tools specifically for passive and active fibre-based infrastructure will be useful.
• Good knowledge of vendor landscape and solutions including BOQ and BOM for technology infrastructure. 
• Proven track record in leading and delivering successful network rollout projects.
• Experience working in a global/multinational enterprise with a good understanding of emerging markets.

Functional Knowledge: 

• Passive Fibre Networks (Access/Metro/NLD)
• Active Transmission/Optical Networks (xWDM/OTN)
• Access/Metro Network architecture, design & planning (FTTX)
• Backbone transmission architecture, design & planning (NLD)
• Passive and Active solution design 
• Fibre testing methodologies and tools
• Cabling & leased line management
• Network operations management
• Outsourcing contract management
• Optical service & platform management
• Service Orchestration 
• Service monitoring

Skills

• Strategic thinking
• Technical Acumen
• Business Acumen
• Analytical thinking
• Conflict management
• Data interpretation
• Decision making
• Delivery focused
• Leadership
• Negotiations
• Innovation
• Presentation